Terms and Conditions

Last Updated: 20 Sep 2024

Welcome to Graby.pk! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By visiting, using, or shopping on Graby.pk, you acknowledge and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility

By using this website, you affirm that you are at least 18 years old, or that you are using the website under the supervision of a parent or guardian.

3. Products and Services

All products and services listed on Graby.pk are subject to availability. We strive to ensure that the product details, descriptions, and prices shown on our website are accurate. However, errors may occur, and we reserve the right to cancel or refuse any order placed with incorrect information.

Pricing

Prices are displayed in Pakistani Rupees (PKR) and are subject to change without notice. In case of any discrepancy, we will notify you prior to processing your order.

Orders and Payment

When you place an order on Graby.pk, you are making an offer to purchase the selected products. We reserve the right to refuse or cancel any order at any time. Full payment must be made before the order is dispatched.

We accept the following payment methods:

• Cash on Delivery (COD)
• Credit/Debit Cards
• Mobile Wallets (e.g., Easypaisa, JazzCash)

4. Shipping and Delivery

We offer nationwide shipping across Pakistan. Shipping fees and estimated delivery times will be displayed at checkout. Delivery times may vary based on your location and product availability.

Delays

We are not responsible for delays caused by unforeseen circumstances, including but not limited to natural disasters, strikes, or courier issues.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return or exchange the product under the following conditions:

• The item must be returned within 7 days of receipt.
• The product must be unused and in its original packaging.
• You must provide proof of purchase.

Refunds will be processed within 3-5 days after we receive the returned product. Shipping charges are non-refundable.

6. User Conduct

By using our website, you agree not to:

• Post or transmit any misleading, harmful, or illegal content.
• Attempt to gain unauthorized access to any part of the website or its systems.
• Engage in any activity that could damage the reputation or functionality of Graby.pk.

7. Intellectual Property

All content on Graby.pk, including text, images, logos, and software, is the property of Graby.pk or its licensors and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

8. Limitation of Liability

Graby.pk shall not be held liable for any damages, losses, or injuries resulting from your use of our website, products, or services. Our maximum liability shall not exceed the amount paid by you for the product.

9. Privacy Policy

We take your privacy seriously. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of Graby.pk after such changes signifies your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in Pakistan.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: support@graby.pk
• Phone: [+92-331-3308505]